Shipping & Returns FAQ

Q: When will my order ship?

• All orders ship within 1-3 business days

Q: Do you offer free shipping?

• Yes! All orders get free shipping (Ground Advantage)

Q: Which carriers do you use?

• We ship via USPS (Ground Advantage)

• Tracking numbers are emailed once your order ships.

Q: What is your return policy?

• We offer a 30-day money-back guarantee.

• Items must be unused and returned in original packaging.

Q: What if my order arrives damaged?

• Please contact us at support@atoz3dprinting.com within 14 days.

• We’ll replace the product free of charge or issue a refund.

Q: Do you ship internationally?

• Currently U.S. only. International options coming in the future.